For additional help, please contact Jo at Jo@shivas.org or 831.899.8441
Account Details
Request to Change Username or Email Address – This is at the sole discretion of the site administrator. Enter the new username or email address, and a email notice is sent to the site administrator requesting the change.
Change Account Information – This section allows a user to update their personal information, change their email settings, and change their membership plan (if enabled).
Change Password – This allows a user to change their password at any time.
1. Enter current password (case sensitive).
2. Enter new password.
3. Confirm new password.
4. Click “Change Password”
Billing Details
Change Billing Info – This allows a user to change their billing address and credit card information (if accepted).
Make Payment – This is where a user can submit a payment for the charges they have incurred from using the website. The user must enter the amount in the field corresponding to their payment type.
View Invoice/Hide Invoice – The user can define the date range of charges/payments to view. Each transaction will have a status of either “completed” or “pending”. Pending transactions are not included in the total due.
Public Profile
This allows a user to give more information about themselves or their business. This information is displayed alongside a users feedback. The link to a user’s profile will appear next to their username on their item listing pages.
General | Registration | My Account | Bidding